Cookie & Tracking Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They're basically digital breadcrumbs that help websites remember who you are and what you've done during previous visits.

Think of them like a bookmark that remembers not just which page you were on, but also your preferences, login status, and choices you made. Some cookies expire when you close your browser, while others stick around for months or years.

Most modern websites use cookies in some form. Without them, you'd need to log in every time you visited a new page, and websites wouldn't be able to remember your language preferences or other settings.

Types of Cookies We Use

We've organized our cookies into four main categories based on what they do and why we need them. Here's the breakdown:

How Cookies Improve Your Experience

Cookies do more than just track you. They actually make your time on our platform more productive and personalized. Here's what happens behind the scenes:

Managing Cookies in Your Browser

Every major browser gives you control over cookies. You can block them completely, delete existing ones, or set exceptions for specific websites. Here's how to do it in the most common browsers:

Keep in mind that blocking all cookies might break certain features on our site. Essential functions like staying logged in or maintaining your progress through learning modules require at least some cookies to work properly.

Data Retention Periods

Different cookies stay on your device for different amounts of time. Here's what we keep and for how long:

Third-Party Cookies

Some cookies on our site come from external services we use to provide better functionality. For example, if we embed a video from another platform or use a third-party analytics tool, those services might set their own cookies.

We're selective about which third parties we work with, but we can't control their cookies directly. If you want to know more about how these external services handle data, you'll need to check their individual privacy policies.

Common third-party services we use include Google Analytics for website statistics, social media platforms for content sharing, and payment processors for handling course enrollments.

Your Rights and Choices

Australian privacy law gives you specific rights when it comes to your data. You can request to see what information we've collected, ask us to delete it, or tell us to stop processing it for certain purposes.

If you want to exercise any of these rights, reach out to our support team. We'll respond within a reasonable timeframe and guide you through the process.

Updates to This Policy

We update this policy occasionally to reflect changes in technology, regulations, or how we operate. When we make significant changes, we'll post a notice on our website and update the effective date at the top of this page.

Checking back here every few months is a good idea if you want to stay informed about how we handle cookies and tracking. We try to keep the language straightforward and avoid legal jargon whenever possible.